A clean home isn’t just about appearances – it’s about creating a healthy, welcoming space for you and your loved ones.
Our extra services are designed to address specific needs and provide a deeper level of care for your space.
At Simply Spotless Cleaning, your satisfaction is our top priority. We’ve crafted a seamless system to make booking your next domestic cleaning in Sydney fast, efficient, and straightforward.
Every month, hundreds of cleaners aspire to join our team, but we ensure only the best are welcomed into your home. Through a rigorous selection process, we guarantee your safety and deliver the highest standard of professional house cleaning at an affordable price.
Our Simply Spotless platform empowers you to book and manage your house cleaning service in Sydney online with ease. After your cleaning is complete, you’ll receive a survey to rate the quality of your cleaners’ work.
Our cleaners are required to maintain a minimum quality rating of 4 out of 5 stars. You can provide feedback on how they can enhance your service for future visits, and we will ensure your suggestions are communicated to them.
Payments are processed securely online, saving you the hassle of handling invoices. We’ve automated everything to offer you a seamless, efficient, and modern way to book and manage your cleaning service.
All you need to do is fill in the booking form and you’ll get a quote instantly. Our system will use the number of bedrooms and bathrooms to estimate the size of your home and then calculate how much time is need to give you a thorough and high quality clean.
If you need anything else done in addition to general home cleaning, then just choose from our extras. All extra have flat rate prices and are shown on the booking page.
When you book a cleaning service with Simply Spotless, you will get a thorough clean of your whole apartment, including your kitchen, bathrooms, bedrooms, and living areas.
Our cleaners follow a checklist system to ensure that all the areas of your home are properly clean. To see the full checklist, just scroll down.
We also offer extras that you can add to your cleaning service, including:
If you have specific requirements that you are concerned about, please feel free to let the cleaners know and they will be happy to oblige.
No, you don’t. Our cleaners will provide all of the cleaning products and equipment necessary for your service.
However, if you would prefer for the cleaners to use your equipment or products, then they would be perfectly happy to do so.
If you book a regular weekly, fortnightly, or monthly clean and add the ‘deep clean’ extra, then that extra will only be applied to your first booking.
Subsequent recurring bookings will not include the deep clean extra and will only be booked as general cleans.
Simply fill in the booking form so we can calculate how much time is needed. Then enter your card details and click book. We’ll match you with an experienced, professional cleaner, and then send you an email to confirm your booking.
No, carpet steam cleaning machines are not really designed to remove stains.
While carpet steam cleaning can remove light, superficial stains that have recently been added to the carpet, it is not the purpose of carpet steam cleaning and we do not guarantee the removal of any stains.
The purpose of carpet steam cleaning is to improve the hygiene of the carpet. Carpet steam cleaning machines use steam to extract dust, pollen, dander, and other allergens.
The process of carpet steam cleaning will not leave your carpet wet. They should be completely dry within a short period of time.
An ‘area’ is any carpeted area up to 10 square meters in size. An area can be a bedroom, dining area, living area, hallway, staircase, foyer, landing, walk-in robe, and so on.
If an ‘area’ (e.g. bedroom, living/dinnig, etc.) is larger than 10 square meters, then please consider that section 2 ‘areas’. For example, if your living/dining area is a combined open space and is 12 square meters then please book 2 areas for this section.
As another example, if you have 1 bedroom that is 11 meters squared, 2 bedrooms smaller than 10 meters square, a hallway, and a combined living/dining area that is 13 meters square, you will need to book 7 areas:
– large bedroom (2 areas)
– 2 regular bedrooms (2 areas)
– hallway (1 area)
– living/dining (2 areas)
That depends on the size of your apartment ! Our system will estimate the amount of time needed by using the number of bedrooms and bathrooms to estimate the size of your home. If you add any extras then that will also add time to your job.
The time estimate are not shown when you make a booking online. This estimate of the total number of work hours needed is used for administration purposes only and can be provided on request.
Please note, the duration is an estimate of the maximum amount of time allowed. Some cleaners are more skilled, experienced, and efficient, and will, consequently, be able to complete our checklists in less time than estimated. This does not entitle you to a refund as you are paying for a checklist to be completed.
The minimum callout fee covers up to 2 hours of labour. Under no circumstances will be charge less than the equivalent of 2 hours of labour.
That depends on which of our cleaners are available in your area at the time and day you’ve requested the service to take place. For bigger jobs, it’s usually two people, but for smaller jobs it may just be one person.
Yes, that’s the plan. There are occasionally circumstances where we may change your cleaning team – like if they move or their performance is not satisfactory. So long as you’re happy with your cleaners, they will be yours for as long as possible.
We use a checklist system and a rating system to ensure that you always receive a high quality clean.
Cleaners have to follow a set checklist for general home cleaning services. After the cleaning service is complete, we’ll send you an email so you can rate the quality of your service and provide feedback to the cleaners.
The cleaners will use your feedback to ensure that you always get the service you expect. If you’re not completely satisfied after 3 cleans, we’ll send you new cleaners or let you cancel for free.
No, you don’t! Many of our clients choose to leave a key for the cleaner so they can take advantage of their free time.
Our cleaners are background checked, so you’re in safe hands.
When you make a booking, you will be required to enter your card details, which are stored in a secure, encrypted format (even we can’t see them!). Payments are only processed after your cleaning service has been completed.
We use a checklist system and a rating system to ensure that you always receive a high quality clean.
Cleaners have to follow a set checklist for general home cleaning services. After the cleaning service is complete, we’ll send you an email so you can rate the quality of your service and provide feedback to the cleaners.
The cleaners will use your feedback to ensure that you always get the service you expect. If you’re not completely satisfied after 3 cleans, we’ll send you new cleaners or let you cancel for free.
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